Surgery news January 2025

Lingfield surgery news items January 2025

Lingfield Patient Participation Group (PPG)

Local community residents are encouraged to contact the PPG via their website https://lingfieldppg.org.uk for surgery updates and local news information. The PPG do not address patient complaints so please ensure that these are communicated directly to the Operations Manager at Lingfield Surgery.

Telephone call back facility

The practice would like to remind patients that we have a telephone call back facility in place. If our lines are busy please select option 1 and your place in the queue will be saved and you will receive a call back from a Receptionist as soon as a telephone line becomes free.

Easter holiday closures and prescription requests.

The practice will be closed on Friday 18th April 2025 and Monday 21st April 2025. Patients requiring repeat prescriptions during this time should please submit their request at least 7 working days before the Bank Holiday closures. The quickest way to request a repeat prescription is via the NHS App which can be loaded on your mobile phone or tablet. If you would like any assistance in loading the app please ask at the practice Reception desk.

Staff Training afternoon

The practice will be closed on Tuesday 18th March 2025, 13:00 -18:30 for mandatory staff training.

Appointments

156 clinical appointments were not attended in December 2024. We would politely ask that patients cancel their appointments if not able to attend so that these can be offered to other patients who are unwell.

 

Published on 7 January 2025