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Child nasal flu vaccine 2019

The child nasal flu was made available to order for general practice on Monday 21st October.

The order quantities have currently been restricted per practice.

We are only permitted to vaccinate children aged 2 and 3 and the small cohort of 4 year olds not yet in school.

Please do not ask to book in your school attending children as we cannot vaccinate them due to the Public Health guidelines.

If your child misses their flu vaccination at school please refer to the school for the catch up program or to Public Health England for advice.

 

Thank you

Surgery car park closure from November 2019

Patients may not be aware but the surgery car park is privately owned by the GP partners. There is no NHS contractual requirement for surgeries to provide patient car parking.

 

 In the last few months we have had several vehicle collisions in the car park caused predominantly by limited visibility due to inconsiderate parking in the centre of the car park. The partners went to great lengths and expense to change the layout of the car park to protect our most vulnerable and frail patients and we have requested on numerous occasions that vehicles are only parked in clearly marked spaces. We recently had an incident where a blue light ambulance was blocked from leaving the surgery by three patient cars that were left parked across the centre of the car park.

 

The partners have always endeavoured to provide limited parking for patients but have finally been forced to make the decision to close the car park to the public on the grounds of patient safety. There are real concerns that at some point there will be a collision between a vehicle and a patient. We have discussed the closure of the car park with Lingfield Patient Participation Group and have their full support.

 

Patients can use the public car park in Gun Pit Rd which provides three hours free parking and is located a 3 minute walk away behind Boots pharmacy. The practice will continue to provide 2 clearly marked disabled bays and drop off points as you enter the surgery grounds. The remainder of the car park will be permanently closed off with access restricted to emergency and staff vehicles only.

LIVI - NHS GP video appointment service

See a GP by video with LIVI. Even at the weekend. Mon-Fri 7am to 10pm. Sat and Sun 8am to 4pm.

Patients of Lingfield Surgery aged 17 and over can now see an NHS GP by video using LIVI. Get medical advice, prescriptions and referrals on the same day – even at weekends. The service is provided free on the NHS.

You can download the LIVI app to your mobile phone or tablet, at the App Store or Google Play. Or visit ww.livi.co.uk for more information.

LIVI GPs are all GMC-registered NHS GPs, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.

Please note, your video appointment will not be with a Lingfield Surgery GP.

Get the LIVI app here:  https://bit.ly/31s8GDh

Dr Fiona Allen retirement.

 

 

We are sad to inform all Lingfield patients that Dr Allen will be retiring from general practice at the end of October 2019.

Dr Allen has been an invaluable asset to the surgery for the last 22 years and her knowledge and experience will be greatly missed.

We wish her a long and happy retirement.

Dr Allen would like to thank all of her patients for their support during her time at Lingfield surgery.

Your data matters to the NHS

Please click here to see information on how your data is used in the NHS and how to decide if you wish to opt out of sharing your confidential patient information for research and planning.

Patient Reference Group Meeting

If you have an interest in what is happening locally in East Surrey why not attend the Patient Reference Group Meeting. This is held at Nutfield Lodge Redhill and the public are welcome to attend as well as Patient Participation Group members.

Please click here for last meeting notes and for next meeting details.

Self referral physiotherapy

Patients can now refer themselves for physiotherapy without having to see their GP first.

Please go to our Advice and Information page and select the self referral physiotherapy tab.

You will find the physiotherapy flyer which lists the most common ailments that can be treated with physiotherapy.

If you feel you would benefit from this service please click on the link which will take you to the self referral form which you should complete and return by following the referral guidance.

The completed referral form should be returned to Oxted Therapies Unit and not to Lingfield surgery.

Lingfield Surgery Newsletter

 

Click here to see the latest surgery newsletter.

Wasted appointments

128 appointments were not attended in September 2019. These could have been offered to other patients. Please help us to reduce these lost appointments. Ensure that we have your mobile number and we will text you a reminder, you can reply to this message and our automated service will cancel your appointment. Register at the surgery for Patient Access and you can book and cancel appointments online. Repeat prescriptions can also be ordered via this service.

Friends and Family Test

Friends and Family Test.  Lingfield surgery welcomes patient feedback about the care they have received from us. Your comments are really important and will help improve the service for all patients. To leave feedback please reply to the SMS text message that you will receive at the end of your appointment reminder.

Tandridge District Council Local Plan

Please click here to view our response

GP Earnings 2019

NHS England require that the net earnings of doctors engaged in the practice is published and the required disclosure is shown below. However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used to form any judgement about GP earnings, nor to make any comparisons with any other practice.   All GP practices are required to declare the mean earnings (e.g average pay) for GP's working to deliver NHS services to patients at each practice.   The average pay for GP's working in the Lingfield Surgery in the last financial year was £92,992 before Tax and National Insurance. This is for two full time GP's, three part time GP's and two locum GP's who worked in the practice for more than six months.

Wellbeing Advisor

We now have a Wellbeing Advisor here at the surgery every Tuesday and Wednesday. The advisor is here to advise on a wide number of social issues including bereavement, loneliness, debt, weight management and many other social problems. The advisor is here from 12.30 - 4.30pm and her appointments are 1 hour per patient. If you feel you need someone to talk to about a non medical issue that is troubling you please contact the surgery or speak to Reception and we will gladly book you an appointment with her.

Appointment reminders by text

Lingfield Surgery  now has a text reminder service. All patients who have a mobile phone number registered with us will receive a free text reminder the day before their appointment is due.

 

Patients will have the option to opt-out of this service if they so wish.

 

Please ensure that we have an up to date mobile number for you to be able to use this service.

Commuter clinics

 

 

To try to accommodate commuters and any patients who need to see a doctor, nurse or phlebotomist before our normal hours we are now holding Tuesday and Thursday early morning surgeries at the times listed below:

 

Tuesday     7.20am - 8am

Thursday    7.20am - 8am

 

(These appointments are pre-bookable only)

 

Please ask at reception if you need any more information.


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